Answered By: Lisa Beinhoff, Ph.D., MLS, AHIP
Last Updated: Jun 27, 2018     Views: 36

A confirmed solution to this problem is to:

  • Remove and reinstall Microsoft Office 2011, then remove and reinstall EndNote

  • Move the Office 2011 folder from the Applications folder to the Trash
  • Move the EndNote folder from the Applications folder to the Trash

  • Install a fresh copy of Office 2011

  • Install a fresh copy of EndNote